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- Palazzo Vecchio
- Palazzo Vecchio Courtyard
- Palazzo Vecchio Tower
- History
- Architecture
- Inside
- Collections
- Tours in Italian
- Secret Passages
Book Palazzo Vecchio Tickets & Tours
Headout is a brand trusted by millions of guests worldwide offering curated experiences to enjoy this attraction. This is not the venue's website.
- Save time as you skip the lines to enter the majestic 13th-century Palazzo Vecchio Museum, a symbol of Renaissance Florence.
- Explore the courtyards, halls, and lavish apartments that are home to elaborately decorated ceilings and statues.
- See Donatello’s famed bronze sculpture of Judith, which represents the assassination of the Assyrian general Holofernes.
- Admire the over 50 hand-painted maps that decorate cabinet fronts, along with 237 portraits of legends of the Renaissance, inside the Room of Maps.
- Save time as you skip the lines to enter the majestic 13th-century Palazzo Vecchio Museum, a symbol of Renaissance Florence.
- Explore the courtyards, halls, and lavish apartments that are home to elaborately decorated ceilings and statues.
- See Donatello’s famed bronze sculpture of Judith, which represents the assassination of the Assyrian general Holofernes.
- Admire the over 50 hand-painted maps that decorate cabinet fronts, along with 237 portraits of legends of the Renaissance, inside the Room of Maps.
Inclusions
- Skip-the-line entry to the Palazzo Vecchio
- Audio guide in 8 languages (as per option selected)
Exclusions
- Tour guide
- Tip: Don't miss the vast Salone Dei Cinquecento, painted by Michelangelo and Da Vinci. This room featured heavily in Dan Brown’s film adaptation of the book, 'Inferno'.
- Bring along your own earphones.
- Guests with disabilities can enter the museum for free.
- Access for visitors with mobility issues is via the side entrance in Via dei Gondi.
- The two main floors of the museum are wheel-chair accessible, but architectural barriers prevent access to the mezzanine floor and to some of the educational activity locations.
- Visitors must leave all umbrellas, backpacks and large bags in the cloakroom. Wheelchairs & strollers may be borrowed here, free of charge.
- The lift, which is situated on the ground floor in the Cortile della Dogana, is for the use of visitors with reduced mobility only.
- Please present your confirmation/voucher and your ID at the Info Point of Palazzo Vecchio.
- These tickets can't be cancelled or rescheduled.
Reviews
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What our guests say
Ricardo
Oct 2024Verified booking
the place is spectacular, but on the day of my visit there was an external event and I almost missed one of the best rooms in the museum (hall of 500).
View original review in Spanish
maryam
Oct 2024Verified booking
My guide Mr. Hassan was very nice and helpful I had a great time thanks to him. The place was amazing and worth the visit. I only needed an hour to see it all except for the tower.
Geraldine
Oct 2024Verified booking
All great. The guide was knowledgeable, spoke great English, was gracious to all. The secret Passage to secret rooms with secret compartments was a big surprise. The great hall of 500 was also unexpected. Great Art of the famous did not disappoint. The structural elements of the roof and suspended ceiling are awe inspiring
Carl
Sep 2024Verified booking
The Palazzo Vecchio in Firenze was not really a very exciting museum visit. The art was mediocre and the palace itself lacks good taste. I thought the halls and rooms were not really very overwhelming. I had a nice outing and it got me out of the apartment and into the city centre again, which is always nice. Purchasing the ticket via Headout was very straightforward and a very good service. Very satisfying.
Vincenzo
Sep 2024Verified booking
Good experience, Florence full of art. Old palace beautiful but there are more beautiful monuments in the city. Only flaw in the ticket tour is that audio guide would have been included but at the appropriate time the headout app did not give it to me. Of the rest efficient tour packages.
View original review in Italian
Julia
Aug 2024Verified booking
We were able to visit the museum without having to wait at the entrance. We were able to walk straight through and admire the impressive building.
View original review in German
Stefanie
Aug 2024Verified booking
I loved the whole exhibition, it was well curated and i did not have to stand in line. The entrance was really fast and it was not too crowded.
Decoster
Aug 2024Verified booking
It's great to be able to book your time slot online, but you'll pay a lot more than if you book directly at the ticket office. The extra cost does, however, guarantee availability.
View original review in French
Phillip
Aug 2024Verified booking
The collection of the tickets was easy, the guide showed us to the museum, and the collection is stunning. Wish we had allowed more time. 3 hours was not enough.
Cosimo
Aug 2024Verified booking
Of course everything is beautiful, palazzo vecchio with the uffizi are undoubtedly among the 7 beauties of humanity, but unfortunately the only problem is the heat. There is no adequate ventilation system for the increasing heat in recent years. It should be improved only in this aspect, cmq not to be underestimated.
View original review in Italian
Markus
Aug 2024Verified booking
It was very good that the tickets were so readily available online, the app worked well. We didn't have to wait at all and got into Palazzo Vecchio in comfort. Thank you very much for that!
View original review in German
Melanie
Jul 2024Verified booking
Didn't actually need the reserved time ticket as there was no line when we arrived but with only a short visit in Firenze I didn't want to risk missing out. They let us in early and we explored the museum on our own. It is very impressive! The art and architecture are beyond belief and have held up so well over the years. Thoroughly enjoyed our visit.
Lisa
Jul 2024Verified booking
Tickets were easy to acquire and entry was very simple. Palazzo Vecchio was a beautiful and interesting place to explore.
Carolyn
Jun 2024Verified booking
It was key to get there at 9am when it opened. Less crazy busy in that area and the ability to enjoy the venue in a less rushed fashion. Very easy entry. Process all smooth!
Lorella
Jun 2024Verified booking
Il museo del Bargello è stato al di sopra delle aspettative. È una metà irrinunciabile nel tour di Firenze. Anche Palazzo Vecchio è spettacolare, a cominciare dalla piazza.
maha
Jun 2024Verified booking
The tour is beautiful however one of the audioguide ran out of battery in the middle of the tour and the second one was not working correctly. No other option was given by the local team
Graham
Jun 2024Verified booking
Everything went to plan and I had a thoroughly fabulous time. After reading some negative reviews I was a bit nervous and feared the worst but have to say I would have no hesitation in recommending it to friends and family.
Melinda
Jun 2024Verified booking
It was easy to enter Palazzo Vecchio even though we arrived prior to our official entry time printed on our ticket. Great museum not to be missed when in Firenze!
EDWIGE
Jun 2024Verified booking
Thanks to the queue-cutting ticket, entry is quick and easy. I highly recommend it. personally, I didn't take a guide. But I enjoyed my visit, there are clear explanatons.
View original review in French
Jean,
May 2024Verified booking
There was no more room on the museum's website.... Is this due to massive purchases by companies like yours?
View original review in French
Mary
May 2024Verified booking
It made all the things I've read about the Medici family, and that part of Italian history seem to come to life BUT, I thought it was very strange that they wanted to hold onto my passport in order to give me an audio headset. As it turned out, they were out of them in English at that time.
Clive
May 2024Verified booking
Good to have a time slot and not worry about long waits. Lots of grandure and art ,and frescoes.Great main hall ,well worth a visit if in Florence
Inna
May 2024Verified booking
Obviously one of the must-visit places in Firenze. I'd recommend to visit in early hours just after the opening of Palazzo as there are not so many tourists inside. We booked at 09:00 and it was pretty cool. If you take Palazzo Secret Passages you can then explore this landmark by yourself so no need to book 2 different visits. Highly recommend
Desislava
May 2024Verified booking
The skip the line entry was seamless through the app but the inclusions stated entry to the palace and entry to Arnolfo tower which was not the case. It turned out entry to Arnolfo tower was not included.
Melinda
May 2024Verified booking
Having a booked ticket beforehand is very important for short trips. You can never foresee how long the lines are. And they can be long. Some people like the spontaneous adventure. I do also , but I don't want to spend precious time standing in lines. Happy with service.
- Explore the vast courtyards and magnanimous halls filled with art and sculptures of the Middle Ages with your expert guide.
- Witness the carefully preserved and untouched beauty of architecture from the Renaissance era at your own leisure.
- Discover the intricately decorated chapels and private apartments of the house of Medici and admire priceless treasures from the past.
- Walk around the famous and beautiful “Hall of the 500” and delight in an incredible series of art celebrating the greatest Renaissance artists.
- If secrets intrigue you, the optional upgrade is just the thing you'd enjoy. Opt in to uncover exquisite treasures and precious artifacts in hidden rooms of Medici family.
- Explore the vast courtyards and magnanimous halls filled with art and sculptures of the Middle Ages with your expert guide.
- Witness the carefully preserved and untouched beauty of architecture from the Renaissance era at your own leisure.
- Discover the intricately decorated chapels and private apartments of the house of Medici and admire priceless treasures from the past.
- Walk around the famous and beautiful “Hall of the 500” and delight in an incredible series of art celebrating the greatest Renaissance artists.
- If secrets intrigue you, the optional upgrade is just the thing you'd enjoy. Opt in to uncover exquisite treasures and precious artifacts in hidden rooms of Medici family.
Inclusions
- Skip-the-line guided access to Palazzo Vecchio
- Guided tour of Medici Court for Families with Kids (optional)
- Lunch in a Tuscan restaurant (optional)
- Expert English or Italian-speaking guide (optional)
- Tour of the secret passages & rooms (optional)
- Earphones (optional)
Exclusions
- Food & Beverages
- Hotel Transfers
- Tip: Read up on the Medici Empire, so the trip will be more fun and interesting.
- Children under the age of 18 years should be accompanied by an adult.
- The side entrance in Via dei Gondi has been adapted for wheelchair users and disabled visitors.
- The two main floors of the museum are wheelchair accessible but unfortunately, access to the mezzanine floor and some other locations are not.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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4.3
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What our guests say
Bonnie
Nov 2024Verified booking
We really enjoyed our tour of Palazzo Vecchio with the secrect passage ways. We entered a small door off the street and up the stairs to veiw highly decorated ceilings and walls. We also heard of the history of the Vecchio. Tour guide was very knowledgeable.
Vivianne
Nov 2024Verified booking
Behind the scenes look at the secret passages with an incredible guide Martha who was phenomenal at delivering information. One of the best couple of hours I have done on a guided tour.
Laura
Nov 2024Verified booking
Our guide Ivan was very comprehensive and nice explaining to me without tediousness the vicissitudes of the Old Palace and making comparisons with our life today ! Everything was perfect thank you !
View original review in Italian
Alison
Sep 2024Verified booking
Our Guide was amazing she exceeded all our expectations and was so knowledgeable. We felt bad because we had double booked and only had an hour to do tour and we rushed her. But she managed to get us through in time to get to our next tour.
Julie
Sep 2024Verified booking
The guide was great, very interesting information and great tour! We got to see a secret room, which the general public don't.
PARASKEVI
Aug 2024Verified booking
Our guide was excellent with incredible knowledge of the history of the palazzo Vecchio and the entire Medicci family. He had all the information we needed for this particular tour. I highly recommend this particular activity!
This review is translated. Show original review.
Alexander
Jul 2024Verified booking
Our guide was exceptionally good. She was knowledgeable, friendly and a very good communicator. She made the Palace come alive for us
rukmini
Jul 2024Verified booking
ticketing experience was great. the guide was very knowledgeable and personable. He showed us many things that we would have missed without the guide.
Agnes
Jun 2024Verified booking
We had a great guide Ivan (the terrible). He showed us the palazzo with passion and humor. We heard a lot about history and art.
Gabriela
May 2024Verified booking
Our guide was very nice and funny. He told us about the history of the palace and showed us a secret passage. He answered all of our questions about the paintings and the city
Vasant
May 2024Verified booking
We took the secret passages tour of Palazzo Vecchio. The instructions re meeting point were very confusing, they seemed to indicate a meeting point outside rhe Palazzo, however the actual meeting point is insode - near the official ticket office. You need to get your tickets validated "inside" at the Palazzo Vecchio official ticket office and then wait for the guide. However he tour and the amazing guide more rhan made up for the confusiom and stress caused by this. Our guide Sarah was fantastic - she was pleasmt, knowldgable, informative and thorough. We were a very small group of only 6, it felt like a private tour. You get to see passages, rooms and areas not accessible to orhers. It felt really special, and was just the right length. Big thumbs up to Sarah !!
Inna
May 2024Verified booking
The guide was super professional and we got an amazing experience exploring secret side of Palazzo. This excursion finishes inside Palazzo Vecchio so you will have an opportunity to explore further by youself. Highly recommend.
Kimberly
May 2024Verified booking
Great tour. The ticket instructions were not clear though on where to meet. Apparently it was by the lion fountain inside entrance but our tickets didn't say that so we wandered around for awhile
Ian
May 2024Verified booking
It was a very interesting tour conducted by an excellent guide who knew her subject and explained things well in a friendly way, all in excellent English.
Nigel
Apr 2024Verified booking
Our tour guide was very good - she was very knowledgeable and therefore very interesting and informative. She gave us an understanding of the history of the palace and the people who lived there. She also took us through a secret door which showed us an extra area which was a bonus. We thoroughly enjoyed the tour.
DUMONT
Apr 2024Verified booking
The guided tour of the secret passages is extraordinary. Julia the guide is friendly and full of anecdotes. Warning: the indicated meeting point is not the right one. You have to go inside to exchange the voucher for real tickets, and you'll be told where to meet.
View original review in French
Vanna
Apr 2024Verified booking
Dr. Francesca was very clear and engaging, especially to the children I was accompanying, my grandchildren. On the other hand, I complain that I was not informed at the time of booking that the secret passages can only be explained by the employees of the old palace.
View original review in Italian
Deanna
Apr 2024Verified booking
The guide was really engaging and informative. She gave us plenty of time to explore but still kept us moving. We thought it was very interesting. My only negative was we really struggled to understand where the meeting point was and when we asked staff, we were told to wait in lines. We were there with plenty of time, but almost missed the tour. I would recommended changing the instructions to "collect your tickets from the info point, then find your guide."
Anthea
Apr 2024Verified booking
Man ist durch wirkliche Geheimgänge gelaufen und hat viel über die Geschichte und Räumlichkeiten erfahren. Freundliche, kompetente Führung.
İbrahim
Mar 2024Verified booking
Our guide has knowledge everything about Medici family and Veccihio Palace. Also she talks fluently, we were very appreciate.
Stacey
Mar 2024Verified booking
My experience with Headout was great. I was able to look at various ticket options, buy them and have all the information I needed. There was no guessing where to go or having to print anything.
Deborah
Mar 2024Verified booking
The lady guide' who was lovely and very knowledgeable. But we were dissopointed that it was a secret passage tour with only one passage shown to us ...
Natalie
Mar 2024Verified booking
This was such a great tour and Frederica was a great guide. It was a bit confusing trying to find the meeting point. (Basically you go to the ticket office and see the attendant all the way to the left to pick up your tour and museum tickets.)
Peter
Feb 2024Verified booking
Our guide, Natalia, was awsome. She was very knowledgeable, not only about details of the palazzo, but also on related broader subjects. We were very much impressed by the quality of information she provided and not having any difficulties responding to our queries. Also, she is a very pleasant and patient person. We would choose Natalia any time for future tours.
Brenda
Nov 2024Verified booking
Our guide Marta was fabulous. Very friendly and knowledgeable. Loved the secret rooms.
- With just a small group of up to 14 people and fast-track entry, experience the history of Palazzo Vecchio more intimately, Florence's symbol of civic power.
- An experienced tour guide will tell you the history and meaning behind the walls of frescoes representing the elements in the private apartments.
- Put on your headsets and learn more about Michaelangelo’s sculpture, Genius of Victory, and other Renaissance art in the Hall of Five Hundred.
- Soak in the sights and scents of Piazza della Signoria from the terrace at the back of the Palazzo Vecchio.
- Select a professional guide in the language of your choice to understand the cartography murals and artifacts in the Hall of Geographical Maps.
- With just a small group of up to 14 people and fast-track entry, experience the history of Palazzo Vecchio more intimately, Florence's symbol of civic power.
- An experienced tour guide will tell you the history and meaning behind the walls of frescoes representing the elements in the private apartments.
- Put on your headsets and learn more about Michaelangelo’s sculpture, Genius of Victory, and other Renaissance art in the Hall of Five Hundred.
- Soak in the sights and scents of Piazza della Signoria from the terrace at the back of the Palazzo Vecchio.
- Select a professional guide in the language of your choice to understand the cartography murals and artifacts in the Hall of Geographical Maps.
Inclusions
- Guided tour of Palazzo Vecchio Museum
- English, Spanish, Italian, French, or German-speaking guide
- Small group of up to 14 people
- Fast-track entry
- Radio headsets for more than 6 people
Exclusions
- Tips
- Tip: Keep an eye out for the Terrace of Saturn in the Room of Elements, which features a ceiling fresco metaphorically representing Saturn.
- This experience is wheelchair and pram/stroller accessible.
- You may be asked to enter via the security check line on busy days.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Combos
Combo (Save 5%): Palazzo Vecchio Reserved Entry + Uffizi Gallery Tickets
from €49
€46.55
5% off
- Discover two of Florence's best attractions at a pocket-friendly rate with this combo ticket of Palazzo Vecchio and the Uffizi Gallery.
- Save time and skip the lines to enter the majestic 13th-century museum, a symbol of Renaissance Florence.
- See Donatello’s famed bronze sculpture of Judith, representing the assassination of the Assyrian general Holofernes.
- View iconic masterpieces like Filippo Lippi’s Madonna and Child and Sandro Botticelli's Primavera with priority access to the Gallery.
- Watch fantastical Biblical and mythical imagery come to life in the works of maestros like Michelangelo and Raphael!
- Discover two of Florence's best attractions at a pocket-friendly rate with this combo ticket of Palazzo Vecchio and the Uffizi Gallery.
- Save time and skip the lines to enter the majestic 13th-century museum, a symbol of Renaissance Florence.
- See Donatello’s famed bronze sculpture of Judith, representing the assassination of the Assyrian general Holofernes.
- View iconic masterpieces like Filippo Lippi’s Madonna and Child and Sandro Botticelli's Primavera with priority access to the Gallery.
- Watch fantastical Biblical and mythical imagery come to life in the works of maestros like Michelangelo and Raphael!
Inclusions
Palazzo Vecchio
- Skip-the-line entry to the Palazzo Vecchio
Uffizi Gallery
- Skip-the-line entry to Uffizi Gallery
- Hosted entry
Palazzo Vecchio
- Tip: Don't miss the vast Salone Dei Cinquecento, painted by Michelangelo and Da Vinci. This room featured heavily in Dan Brown’s film adaptation of the book, 'Inferno'.
- Guests with disabilities can enter the museum for free.
Uffizi Gallery
- Tip: Numerous artists including Raphael, Dolci, and Boticelli have created their own rendition of Madonna and Child, with over 21 canvases on the subject displayed at Uffizi. Try to spot them all!
- Every first Sunday of the month, the museum follows normal opening hours and entry is free for everyone.
- These tickets can't be cancelled or rescheduled.
Reviews
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What our guests say
David
Dec 2024Verified booking
The Uffizi Gallery in Florence is an incredible place filled with world-famous art. Seeing masterpieces like Botticelli's The Birth of Venus and works by Michelangelo and Leonardo da Vinci was unforgettable. The gallery is well-organized, with helpful descriptions and stunning views of Florence. It’s a must-visit for anyone interested in art or history!
Tracy
Dec 2024Verified booking
Purchase was easy but then we couldn't easily find the pickup location. There was no "skip the line" and no host took us to the venue, which is what I was told on the website I was paying for. We were not made aware that the strike caused the museum not to open until our ticket time. So everyone showed up at once and we waited a long time to get in.
Elisa
Nov 2024Verified booking
The entrance and avoiding the queue went very well. The bad thing was that they did a drill in the museum during our visit, it was a real disaster, the museum staff lost their roles, they stole 40 minutes of our time and if it had been a real evacuation it would have been a massacre. A 10 for you and a fail for the museum staff.
View original review in Spanish
Maurizio
Nov 2024Verified booking
The booked tickets were delivered on time, and we were escorted to the fattening by the host. As for "skip the line," I couldn't say , because in fact the line was practically nonexistent that day. However, positive experience.
View original review in Italian
Michael
Nov 2024Verified booking
Skip the line is false advertising. We waited in line over 45 minutes. No kne mentioned the number of steps to get to the top Your lead left us standing in line with a ticket and no direction The Ufizzi was most memorable once we got there
Paul
Oct 2024Verified booking
Entry was made easier and quicker using Headout. There are so many visitors like us visiting the Uffisi. At time difficult to get close to the exhibits
Robert
Oct 2024Verified booking
We had a skip the line with guided entry. We were led around to where the queue was and waited for our tickets. When the rep returned with our tickets she pointed to a long queue and said to join that and she left. We joined the queue we were told and slowly went towards the front which took 10-15 mins only to find it wasn't our queue. Fortunately the attendant checking saw the ticket with the times on it and let us in.
Claudia
Oct 2024Verified booking
The tour guide was great - she organized the tickets, Otherwise I found the Uffizi a horror - too many people, claustrophobic situation - you can't enjoy art like that. But the curators are aware of the problem. I'm glad I wandered through there once. Great works of course! THANKS
View original review in German
Antoinette
Oct 2024Verified booking
Thank you to Hershey for accommodating us we showed up late after going to the wrong museum in the error. She was a pleasure!
Ryo
Oct 2024Verified booking
Althugh, our experience you organised was just bringing us to the museum and getting tickets, I really appreciate that you gave us tickets which we couldn't get from official website on that day.
Ligia
Oct 2024Verified booking
I had no guide. The museum speaks for itself. It is exceptional as exhibits, organization, everything. Getiing the tickets was a bit tricky, though, as the person who had to give them to us - after having purchased them online - just gave us scarce instructions as if we were supposed to know all streets around the museum. That was stressful.
Jerry
Oct 2024Verified booking
The advance purchase via Headout enhanced the visit by skipping the line. Both venues we visited were memorable, though Uffizzi was the highlight.
Maria
Oct 2024Verified booking
Skipping the line certainly adds value to the experience of visiting one of the world's most beautiful and important museums
View original review in Italian
Troy
Oct 2024Verified booking
The head out rep was exactly where he was supposed to be. The meeting point was clearly described in the confirmation email. We got our venue tickets and got in a relatively short line and were on our way. No guide or anything but we prefer it that way. Would use headout again. Incidentally we hadn't planned ahead for tickets so headout was a great option.
Howard
Oct 2024Verified booking
The guide was very helpful once we found the meeting location. We had to ask several other tour guides where to find Crown Tours as no one could direct us to Piazza Degli Uffizi, 1 Once we met the guide everything ran smoothly. As senior citizens with some mobility issues we were able to locate the elevators to get from floor to floor. This made a big difference being able to view more artwork without being totally exhausted.
Mary
Sep 2024Verified booking
We arrived 15 minutes early and stood by the Giotto statue. We were not able to access our reference our booking ID and references number on our phone, and we're looking at the phone. A man arrived, but we did not see him. He apparently said something to the a group next we were with and then everyone took off and went through the expedited line with tickets. My husband stopped him as he was leaving and said we needed to be with the group. He pulled out his phone, looked up my name and after checking gave us the tickets. We were grateful and he was polite. The point is, that we did not hear or see him arrive , plus he quickly took off. Possibly in the future he could announce his arrival.
Di
Sep 2024Verified booking
The queue jumper allowed my daughter and I to get in quickly,avoiding the long queue that preceded the entrance to the gallery.It was a wonderful experience,,it's' hard to describe what we felt in seeing these magnificent works that until now we have seen in art history books.To those who have the opportunity to go to Florence,I highly recommend this experience,it is really worth it.
View original review in Italian
Jörg
Sep 2024Verified booking
It was a very well organized visit. Mo welcomed us and Olga gave us an unforgettable tour. Thank you once again for the experience.
View original review in German
Susannah
Sep 2024Verified booking
Ticket was advertised that queues were avoided. On arrival at Uffizi Door 1 there was a very long queue which I was told to join. My husband is 93 and not able to stand for hours. I argued with staff at queue and we were let in but it was not what I expected from advertising
Monique
Sep 2024Verified booking
The art was just not what I was expecting, it was very gold, naked and christian and alot of the same. Headout tickets were great, and the person was where they said they would be when they said and we got our skip the line no problem.
jan-olof
Sep 2024Verified booking
Awesome to me means something which is terrifying so I have chosen "good". The museum is indeed "magnificent"! I decided to look at about 10 paintings carefully and spend most of my time there rather than roaming about. "The birth of Venus is unforgettable". The same applies to "The baptism of Christ" by Verrocchio/Leonardo. The elimination of queues by purchasing tickets in advance was very much appreciated.
Anna
Sep 2024Verified booking
Es war alles sehr gut organisiert und die Reiseleitung war sehr nett und kompetent. Ich habe viel mitgenommen und es sehr genossen. Das Geld ist es definitiv wert was ich zu Beginn nicht gedacht hätte.
Lourdes
Sep 2024Verified booking
Both sites are very good. Being able to have the option of buying a pack for a lower price is useful because the sites are also within minutes of each other, which gives you time to tour them perfectly and in their entirety.
View original review in Spanish
Linda
Sep 2024Verified booking
the exibit ist big, I was impressed by the roman statues and the rennesaince period, the picture incarnation of Christ blow me away
Rogério
Sep 2024Verified booking
It's an excellent experience, as buying a ticket in advance gives us more time to enjoy the beautiful visit.
View original review in Portuguese
Combos
Combo: Palazzo Vecchio + Museo del Bargello Tickets
from
€45.50
- Wanna see the best of Florence without breaking the bank? Get this pocket-friendly combo ticket to Palazzo Vecchio and Museo del Bargello!
- Say no to standing in long lines and enter the grand Palazzo Vecchio Museum – the 13th-century town hall building adorned with sculptures of Adam and Eve.
- Marvel at Da Vinci's genius as you check out the wooden clock's design at the Hall of Elements, and learn about the many secret passages in the museum.
- Admire the masterpieces by Donatello, Luca della Robbia, and Michelangelo at The National Museum of the Bargello.
- Imagine what life looked like in 15th-century Florence thanks to the museum's coin, textile, and armor displays.
- Wanna see the best of Florence without breaking the bank? Get this pocket-friendly combo ticket to Palazzo Vecchio and Museo del Bargello!
- Say no to standing in long lines and enter the grand Palazzo Vecchio Museum – the 13th-century town hall building adorned with sculptures of Adam and Eve.
- Marvel at Da Vinci's genius as you check out the wooden clock's design at the Hall of Elements, and learn about the many secret passages in the museum.
- Admire the masterpieces by Donatello, Luca della Robbia, and Michelangelo at The National Museum of the Bargello.
- Imagine what life looked like in 15th-century Florence thanks to the museum's coin, textile, and armor displays.
Inclusions
Palazzo Vecchio
- Skip-the-line entry to the Palazzo Vecchio
Museo del Bargello
- Entry to the Museo del Bargello
Palazzo Vecchio
- Tip: Don't miss the vast Salone Dei Cinquecento, painted by Michelangelo and Da Vinci. This room featured heavily in Dan Brown’s film adaptation of the book, 'Inferno'.
- Guests with disabilities can enter the museum for free.
- Access for visitors with mobility issues is via the side entrance in Via dei Gondi.
- Wheelchairs and strollers may be borrowed here, free of charge.
- This palace museum may be totally or partially closed to the public during institutional ceremonies.
Museo del Bargello
- Tip: The Bargello houses some key Renaissance sculptors. See Donatello and Verrocchio upstairs first, then Michelangelo downstairs for a chronological flow.
- These tickets can't be cancelled or rescheduled.
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Robert
Oct 2024Verified booking
The museum was fabulous. We had difficulty finding the bar code to gain entrance. The security person let us in anyway. But it could have been an issue.
Carl
Sep 2024Verified booking
The Palazzo Vecchio in Firenze was not really a very exciting museum visit. The art was mediocre and the palace itself lacks good taste. I thought the halls and rooms were not really very overwhelming. I had a nice outing and it got me out of the apartment and into the city centre again, which is always nice. Purchasing the ticket via Headout was very straightforward and a very good service. Very satisfying.
Vincenzo
Sep 2024Verified booking
Good experience, Florence full of art. Old palace beautiful but there are more beautiful monuments in the city. Only flaw in the ticket tour is that audio guide would have been included but at the appropriate time the headout app did not give it to me. Of the rest efficient tour packages.
View original review in Italian
Julia
Aug 2024Verified booking
We were able to visit the museum without having to wait at the entrance. We were able to walk straight through and admire the impressive building.
View original review in German
Stefanie
Aug 2024Verified booking
I loved the whole exhibition, it was well curated and i did not have to stand in line. The entrance was really fast and it was not too crowded.
Decoster
Aug 2024Verified booking
It's great to be able to book your time slot online, but you'll pay a lot more than if you book directly at the ticket office. The extra cost does, however, guarantee availability.
View original review in French
Phillip
Aug 2024Verified booking
The collection of the tickets was easy, the guide showed us to the museum, and the collection is stunning. Wish we had allowed more time. 3 hours was not enough.
Cosimo
Aug 2024Verified booking
Of course everything is beautiful, palazzo vecchio with the uffizi are undoubtedly among the 7 beauties of humanity, but unfortunately the only problem is the heat. There is no adequate ventilation system for the increasing heat in recent years. It should be improved only in this aspect, cmq not to be underestimated.
View original review in Italian
Markus
Aug 2024Verified booking
It was very good that the tickets were so readily available online, the app worked well. We didn't have to wait at all and got into Palazzo Vecchio in comfort. Thank you very much for that!
View original review in German
Melanie
Jul 2024Verified booking
Didn't actually need the reserved time ticket as there was no line when we arrived but with only a short visit in Firenze I didn't want to risk missing out. They let us in early and we explored the museum on our own. It is very impressive! The art and architecture are beyond belief and have held up so well over the years. Thoroughly enjoyed our visit.
Lisa
Jul 2024Verified booking
Tickets were easy to acquire and entry was very simple. Palazzo Vecchio was a beautiful and interesting place to explore.
Carolyn
Jun 2024Verified booking
It was key to get there at 9am when it opened. Less crazy busy in that area and the ability to enjoy the venue in a less rushed fashion. Very easy entry. Process all smooth!
Lorella
Jun 2024Verified booking
Il museo del Bargello è stato al di sopra delle aspettative. È una metà irrinunciabile nel tour di Firenze. Anche Palazzo Vecchio è spettacolare, a cominciare dalla piazza.
Graham
Jun 2024Verified booking
Everything went to plan and I had a thoroughly fabulous time. After reading some negative reviews I was a bit nervous and feared the worst but have to say I would have no hesitation in recommending it to friends and family.
Melinda
Jun 2024Verified booking
It was easy to enter Palazzo Vecchio even though we arrived prior to our official entry time printed on our ticket. Great museum not to be missed when in Firenze!
EDWIGE
Jun 2024Verified booking
Thanks to the queue-cutting ticket, entry is quick and easy. I highly recommend it. personally, I didn't take a guide. But I enjoyed my visit, there are clear explanatons.
View original review in French
Jean,
May 2024Verified booking
There was no more room on the museum's website.... Is this due to massive purchases by companies like yours?
View original review in French
Clive
May 2024Verified booking
Good to have a time slot and not worry about long waits. Lots of grandure and art ,and frescoes.Great main hall ,well worth a visit if in Florence
Inna
May 2024Verified booking
Obviously one of the must-visit places in Firenze. I'd recommend to visit in early hours just after the opening of Palazzo as there are not so many tourists inside. We booked at 09:00 and it was pretty cool. If you take Palazzo Secret Passages you can then explore this landmark by yourself so no need to book 2 different visits. Highly recommend
Desislava
May 2024Verified booking
The skip the line entry was seamless through the app but the inclusions stated entry to the palace and entry to Arnolfo tower which was not the case. It turned out entry to Arnolfo tower was not included.
Melinda
May 2024Verified booking
Having a booked ticket beforehand is very important for short trips. You can never foresee how long the lines are. And they can be long. Some people like the spontaneous adventure. I do also , but I don't want to spend precious time standing in lines. Happy with service.
Revaud
May 2024Verified booking
No guidebook, but enough written explanations to help you find your way around. Architecturally interesting. For the physically challenged, there are a number of steps to take into account. I didn't see an elevator.
View original review in French
Vincent
May 2024Verified booking
Tremendous architecture history and culture wrapped up in one amazing building. Stunning map room at top and end of the tour _ big surprise and very unique.
Mario
May 2024Verified booking
Unforgettable experience, it was not my first time inside Palazzo Vecchio but every time is an unforgettable experience.
View original review in Italian
Cristina
May 2024Verified booking
The exhibit itself ! While there might be few furniture in the Palazzo, I was impressed by the art on walls and ceilings. simply beautiful.
Top things to do in Florence
Why visit Palazzo Vecchio?
- Historical epicenter: Walk into the heart of Renaissance governance, witnessing the decisive moments that shaped Florence's history.
- Artistic appeal: Marvel at iconic works by Michelangelo, Da Vinci, and Donatello, adorning the palace with unparalleled artistic brilliance.
- Salone Dei Cinquecento: Experience the grandeur of this hall, featuring masterpieces from Michelangelo and Da Vinci, relive the iconic scenes from Da Vinci's 'Inferno.'
- Secret gems: Find Donatello's striking bronze sculpture of Judith and a collection of meticulously hand-painted maps and portraits celebrating Renaissance legends.
- Bell Tower views: Ascend the tower for panoramic vistas of Florence, capturing iconic landmarks and breathtaking cityscapes.
All your Palazzo Vecchio tickets & tour options
If you're short on time or are on a budget
Go for: Reserved entry tickets
Duration: Flexible
Guided access: Audio guide available
- Skip the long lines, saving valuable time, explore the key highlights at your own pace, and gain insights into the Medici family and Renaissance Florence through the optional multilingual audio guide.
- Ideal for a cost-effective and efficient visit.
Recommended tickets:
Palazzo Vecchio Reserved Entry Tickets with Optional Audio Guide
If you're looking to explore beyond
Go for: Guided tour
Duration: 2 hour
Guided access: Yes
- Explore Palazzo Vecchio's history, art, and hidden gems with an expert guide, delving beyond the main highlights to uncover the palace's rich heritage, Renaissance art, and the Medici family's influence.
- This option offers a comprehensive and immersive experience beyond the usual tourist trails.
Recommended tickets:
Skip-the-Line Guided Tour of Palazzo Vecchio Museum
Palazzo Vecchio discount tickets
You can enjoy discounts depending on the Palazzo Vecchio tickets you book. The skip the line tickets provide reduced prices for those between the ages of 18-25, while those under 18 enjoy free entry; children under the age of 6 get free entry with guided tour tickets.
Exploring Palazzo Vecchio
First Courtyard
First Courtyard is the first thing you see on entering, boasting Michelozzo's architectural brilliance. The centerpiece features a replica of Verrocchio's statue of Pluto with a dolphin, creating a serene space reflecting Renaissance aesthetics.
Access: Yes.
Second Courtyard
It features minimal adornment and is known for its simplicity in decor. Notably, it includes the exit for the Duke of Athens staircase, a historical point of interest within the courtyard.
Access: Yes
Hall of the Five Hundred
The hall showcases Vasari's monumental frescoes, illustrating significant moments in Florentine history. Rumors persist of Leonardo da Vinci's lost fresco, potentially hidden behind Vasari's artwork, making the hall more intriguing.
Access: Yes
Studio of Francesco I
Explore Francesco's alchemy-infused study, revealing his fascination with secrecy and ancient knowledge. Cabinets hidden behind painted panels offer insights into his interests. A glimpse into the 16th-century Duke's private world!
Access: Yes
Leo X Apartments
Walk into the historically rich rooms adorned with distinctive artistic elements. Each room showcases unique features, from elaborate frescoes to intricate architectural details, providing a glimpse into the opulent lifestyle of the Medici family.
Access: Yes
The Monumental Staircase
The staircase is a captivating architectural feature, adorned with intricate and surrealistic patterns. This grand staircase connects different levels of the palace, offering an immersive experience in Renaissance-era design.
Access: Yes
Apartments of the Elements
The rooms are dedicated to mythological deities, each mirroring counterparts found on the floor below honoring members of the Medici family. The grand frescoes here depict the birth of the cosmos via four core elements: Air, Water, Earth, and Fire.
Access: Yes
The Apartments of Eleonora
Decorated by Ridolfo Ghirlandaio, son of the famed painter Domenico Ghirlandaio, the Green Room reflects Eleonora's love for nature. Despite its name, it features beautiful landscapes and creatures, creating an illusion of a loggia overlooking the countryside.
Access: Yes
The Old Chancellery
The room houses an intriguing artifact - Dante Alighieri's death mask. It offers a tangible link to his legacy and the city's political history. This haunting artifact connects you to the revered poet's influence on literature and Florence's culture.
Access: Yes
The Hall of the Lilies
Named for the fleur-de-lys symbolizing Florence's alliance with France, the Hall of the Lilies hosts Ghirlandaio's vivid Roman frescoes. It showcases Donatello's original Judith and Holofernes sculpture, a striking highlight amidst its rich historical narratives.
Access: Yes
Hall of Geographical Maps
The hall exhibits Egnazio Danti's 16th-century maps commissioned by Cosimo I. Featuring 53 intricately detailed maps, the chamber reflects the geographical understanding of the Renaissance era, reflecting the extent of exploration and historical cartography.
Access: Yes
Arnolfo Tower
The bell tower offers unparalleled panoramic views of Florence's skyline and landmarks. It's 406 stone steps lead to battlements. Capture photos on the ascent as access to the platform is only available while climbing.
Access: Yes (Requires separate ticket)
Plan your visit to Palazzo Vecchio
Timings
Location
Entrances
Facilities
Tips
Dine
Stay
Palazzo Vecchio museum & Torre di Arnolfo (Tower) hours:
Friday - Wednesday: 9 AM - 7 PM
Thursday: 9 AM - 2 PM
Last admission: 1 hour before closing time
Please arrive 15 minutes before your scheduled visit. Also, the Tower may close in case of rain; access to the medieval patrol walkway may still be available.
Best time to visit
The optimal times to visit Palazzo Vecchio are early mornings or late afternoons to avoid crowds. Weekdays usually have fewer visitors compared to weekends, offering a quieter experience.
Detailed Palazzo Vecchio hoursAddress: P.za della Signoria, 50122 Firenze FI, Italy
Find on maps
- By metro: Nearest stop is Unita, a 15-minute walk to Palazzo Vecchio.
- By bus: C1 to Galleria Degli Uffizi then a short walk west, or C2 to Porta Rossa followed by a three-block walk east. Get off at Condotta stop, a brief 2-minute walk.
- On foot: Accessible from the train station or Piazza del Duomo via Via Calzaiuoli, the main shopping street.
Palazzo Vecchio has multiple entrances, including:
- Porta della Tramontana (North Wind Gate)
- Porta della Dogana (Customs Gate)
- Porticciola (Small Gate)
These entrances are strategically situated within the palace premises.
- Restrooms
- Cloakroom for bags and belongings
- Audio guide rental
- Wheelchair and stroller lending
- Limited accessibility for visitors with mobility issues
- Ticket office for purchasing entry tickets
- Souvenir shop or gift store
- Courtyard entry on the ground floor is free. Maximize your visit by exploring indoors, especially the breathtaking Michelozzo's courtyard. Avoid lingering outside.
- Allocate ample time for exploration. The palace is extensive, and each room offers unique treasures and historical significance. Avoid rushing through; absorb the rich cultural heritage at your own pace.
- Visit the Hall of the Five Hundred to see Vasari's Battle of Marciano fresco. Learn about the legendary lost fresco by Leonardo da Vinci and Vasari's secretive clue that hints at its existence.
- You can explore the tower on a different day from the palace tour. Tower-only visits are convenient and straightforward. The best views are on the ascent; capture photos then.
- Buca Lapi: 750 m away, historic trattoria serving traditional Tuscan cuisine in a cozy atmosphere.
- Osteria Vini e Vecchi Sapori: 170 m away, it offers authentic Italian dishes and a charming ambiance.
- Il Latini: 700 m away, this is known for its family-style dining with classic Tuscan recipes.
- Bisteccheria - Osteria dell'Orcagna: 75 m away, offering Italian, Mediterranean, Tuscan, and Central-Italian cuisines. It caters to vegetarian diners and serves lunch, dinner, and late-night meals.
- I' Girone De' Ghiotti: 190 m away, a delightful eatery that focuses on the value of money, offering delectable Italian, Fast Food, Mediterranean, and Tuscan dishes.
Beyond Palazzo Vecchio
Uffizi Gallery
Home to a wealth of Renaissance art, Uffizi Gallery boasts masterpieces by Michelangelo, Botticelli, and Leonardo da Vinci, offering a captivating journey through Italy's artistic heritage.
Book Uffizi Gallery tickets
Duomo Florence
The awe-inspiring Florence Cathedral, or Duomo, features Brunelleschi's iconic dome, Giotto's Bell Tower, and captivating frescoes within, showcasing magnificent Renaissance architecture and artistic splendor.
Book Duomo Florence tickets
Basilica of Santa Croce
Known as the Temple of Italian Glories, Santa Croce Basilica houses the tombs of illustrious figures like Michelangelo and Galileo, exhibiting striking architecture and significant Florentine history.
Book Basilica of Santa Croce ticketsFrequently asked questions about Palazzo Vecchio Tickets
How much is a ticket to Palazzo Vecchio?
Ticket prices may vary based on age, residency, and additional options like guided tours or audio guides. Currently, standard tickets for adults typically starts from €43, while discounts are available for seniors, students, and children.
How can I book Palazzo Vecchio tickets?
Tickets for Palazzo Vecchio can be conveniently booked online through authorized third-party platforms. Alternatively, they can also be purchased directly at the on-site ticket office upon arrival.
Why should I book Palazzo Vecchio tickets online?
Booking Palazzo Vecchio tickets online saves time, granting skip-the-line access and guaranteed entry. It offers flexible time slot choices and a hassle-free purchase process, ensuring a smooth and convenient visit.
What do Palazzo Vecchio tickets include?
Standard tickets typically grant access to the museum's courtyards, halls, and certain exhibitions. Some tickets may also include guided tours or access to specific areas like the tower or secret passages.
Are discounts available on Palazzo Vecchio tickets?
Yes. Those between 18-25 enjoy reduced pricing, while those under 18 get free entry to Palazzo Vecchio.
Do Palazzo Vecchio tickets include skip the line access?
Yes, Palazzo Vecchio tickets include skip the line access, allowing holders to bypass the regular ticket lines and enter directly.
How do I access the sub-attractions of Palazzo Vecchio?
Access to sub-attractions within Palazzo Vecchio, such as the tower or secret passages, often requires separate tickets or specific tour bookings. These can be purchased in addition to general entry tickets.
Are guided Palazzo Vecchio tours available?
Yes. It depends on the tickets you book; you can specifically book Palazzo Vecchio guided tours accordingly. You’ll be accompanied by an English-speaking guide throughout your tour.
What is the cancelation policy for Palazzo Vecchio tickets?
It depends on the ticket you choose to book. While some tickets offer a full refund if canceled within 48 hours, others cannot be canceled, amended or refunded.
What are Palazzo Vecchio opening hours?
Palazzo Vecchio is open from Monday to Wednesday and Friday to Sunday between 9 AM to 7 PM; Thursdays, between 9 AM to 2 PM.
What is the best time to visit Palazzo Vecchio?
The best time to visit would be on weekdays during the early morning slots. The best time of year would be during the off-season, between October to April, since the summer season tends to get quite crowded.
How do I get to Palazzo Vecchio?
You can simply walk to Palazzo Vecchio from Piazza del Duomo, or take a metro or bus to get to the site.
Is Palazzo Vecchio wheelchair accessible?
Yes, wheelchair users can use the entrance on the side, Via dei Gondi. The two primary floors are accessible by wheelchair, while some parts of the mezzanine might not be.
How long does it take to complete a tour of Palazzo Vecchio?
The duration of a visit to Palazzo Vecchio depends on individual preferences and the extent of exploration. On average, visitors spend about 1.5 - 2 hours exploring the museum and its attractions. However, the actual time spent can vary based on interests and tour choices.
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